Privacy Policy

1. Introduction

Blue Ember Realty ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our real estate services in accordance with the Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs).

2. Information We Collect

Personal Information

• Contact details (name, phone number, email address, postal address)
• Financial information for property transactions
• Property preferences and requirements
• Identity verification documents as required by law

Website Usage Information

• IP address and browser information
• Pages visited and time spent on our website
• Cookies and similar tracking technologies

3. How We Use Your Information

• Provide real estate services and property transactions
• Communicate with you about properties and market updates
• Comply with legal obligations under NSW real estate laws
• Improve our website and services
• Send marketing communications (with your consent)

4. Information Sharing and Disclosure

We may share your information with:

• Other parties involved in property transactions (buyers, sellers, solicitors)
• Financial institutions and mortgage brokers
• NSW Fair Trading and other regulatory bodies as required
• Professional service providers (lawyers, accountants, inspectors)
• Third-party service providers who assist our operations

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.

6. Your Rights

Under Australian privacy law, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications
• Make a complaint about our privacy practices

7. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us:

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.